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Work and Project Opportunities

Data Governance Specialist

Department or Employer: Dept of Health and Human Services

Location: Wake County, NC

Project or Group Web Site:


The North Carolina Department of Health and Human Services (DHHS), in collaboration with our partners, protects the health, safety and well-being of all North Carolinians and provides essential human services.
This position is a part of the DHHS Data Office, a newly created organization tasked with transforming the way DHHS operates, breaking down data silos and making DHHS a data-driven organization. The Data Office is accountable for overall data strategy, quality, integrity, security, and governance across DHHS programs including but not limited to Medicaid, Human Services, Public Health, Mental Health, Early Childhood, etc.
The Data Office will facilitate Department-wide decisions and policies that are based on reliable, well characterized data that are easy to access and query. Data governance and best practices implemented and overseen by the Data Office will in turn enable empirical, data-driven evaluation of the effectiveness of documented data procedures and protocols. The Data Office is also responsible for overseeing the creation of a Data Interface, allowing user-friendly, metadata-based access to integrated information from across the Department. A major focus of the Data Office is the data strategy for North Carolina Medicaid Reform transition from fee for service to a managed care model.

The Data Governance Specialist will be responsible for informing, coordinating, and tracking multiple facets of data-related procedures, policies, and best practices across the Department including:

  • Internal policy/procedures around data governance
  • External state and federal policies for data use
  • State policy decisions that may be informed through data analysis

Broad general knowledge across Medicaid, Mental Health, Public Health, and Social Services is preferred; deep knowledge in one or more areas with a strong ability to learn independently is also acceptable. Technical experience with management and/or analysis of Big Data sets and knowledge of data standards preferred.

This position will serve as a liaison between the Data Office and Divisions within the DHHS to identify data policy-related use cases and requirements. They will work with business unit personnel to understand processes that both generate and rely on data, as well as bottlenecks, inefficiencies, and potential sources of data quality issues, and develop strategies to improve both workflow and technical infrastructure to address those issues.

They will identify and augment standard operating procedures for inter- and intra-departmental data sharing within different divisions within DHHS, in accordance with applicable legislation and existing policies. This position will help analyze the existing corpus of data-related agreements across DHHS to identify best practices and areas of risk.

The Data Governance Specialist will:

  • Lead efforts to identify, implement, and improve data governance processes including researching areas of ambiguity to ensure best practices
  • Identify opportunities for data to inform DHHS business processes
  • Translate desired outcomes to specific reports to inform data office initiatives
  • Track and coordinate data sharing agreements in cooperation with the Office of Council and the Office of Privacy and Security 
  • Collaborate with finance team, program managers, data analysts and others in performing duties and sharing best practices
  • Supervise other Data Office staff, including data analysts and/or data stewards

Salary Grade: GN14; Recruitment Range: $51,895 - $83,737
Position #60037291
The DHHS IT Division provides enterprise information technology leadership to the department, counties, other state agencies, and their partners so that they can leverage technology, resulting in the delivery of consistent, cost effective, reliable, accessible and secure services.


Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form.  Any information listed under the text resume section must or on an attachment will not be considered for qualifying credit.  Qualified applicants must document on the application that they possess all of the following:  

  • Strong experience with healthcare, claims data and quality measures
  • Demonstrated knowledge of Medicaid Managed Care
  • Considerable knowledge of operations and standards in data governance
  • Technical experience in data management and/or analysis and knowledge of data standards
  • Strong oral and written communication
  • Proven ability to work strategically and collaboratively across departments
  • Demonstrated ability to analyze, organize and prioritize work while meeting multiple deadlines


  • Master's degree in Public Health or equivalent
  • 5+ years' experience in a health-related government agency
  • Knowledge of regulations around HIPAA, CR42 Part 2, FISMA compliance preferred

Minimum Education and Experience Requirements

Bachelor's degree from an appropriately accredited institution and five (5) years of progressive experience related to the area of assignment;
An equivalent combination of training and experience.




Date Posted: 02 Jun 2020

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